CUSTOMER EXPERIENCE

“Satisfaction is a rating, loyalty is a brand.”

In September 2017 we faced a difficult situation where we had to find new premises and relocate our office by 31 December 2017, this was a very stressful time.

We had a number of quotes from various office fit out companies who seemed to inflate their prices due to our predicament! However we were fortunate to have Diamond Business Interiors recommended to us. The brief included the design of the new space, delivery of storage solutions, new flooring, glass partitioning and providing all new office furniture including bespoke handmade executive furniture for the Boardroom and Managing Directors office, which was produced by William Hands in Wycombe.

Considering the extremely tight time frame involved along with the lead up to Christmas, particularly as landlords works were also being carried out at the same time, Diamond Business Interiors delivered all aspects in terms of design, budget and achieving the deadline.

All the staff and I are absolutely delighted with the finished result, and we are all enjoying our spacious and very appealing workplace environment.

I would highly recommend Diamond Business Interiors to any other business.

Raj – Manchester

We have been through office refurbishments with a number of different companies over the years, but Diamond were far and away the best.

Paul did the initial consultation and then submitted plans and designs, all of which were really well thought out and gave us a few interesting new ideas to make the most of the space.

I confess I am always a little sceptical though as so often the ‘sales guy’ says all the right things, but then the back office team can’t actually deliver.

Well it turns out, actually, they really can!  We had an excellent Project Manager  who handled the whole thing and kept us updated without giving us any of the stress.

We probably had no more than two quick calls to query a couple of options, and the whole project was finished bang on time, immaculately presented and with excellent attention to detail.

I shouldn’t really be all that impressed, after all, they just did exactly what Paul said they would, but the point is, that hardly ever happens in this business!

They did come in slightly dearer than other quotes we had, and Paul really wouldn’t budge on price, so I guess they know their quality and charge accordingly.

When you take everything into account (the time taken, quality of finish etc) I have to admit, they’re actually pretty good value!

Steve – Altrincham

From start to finish, the team at Diamond Interiors have surpassed themselves.

Nick, Neil, literally everyone, has been superb.

The furniture installations more than speak for themselves and I am thrilled with the results.

I cannot recommend the products, the team, the collaboration and the service highly enough – and I am doing so at every opportunity!

A huge thank you to all concerned for what was a mammoth task, but one in which Diamond have excelled!

Lisa – Reading

I would just like to say how helpful and considerate the chaps who delivered and built our furniture were earlier today. I had arranged for porters to come and move out the old furniture to make way for the new stuff,  but the didn’t arrive until mid morning some time after our furniture delivery. It could have been tricky if we had had to wait for them but your drivers moved the old desks out of the way to enable them to build the new ones. They were courteous and polite and a credit to your company

Eleanor – Leeds

Diamond Interiors did an incredible job for us and I cant fault their work.

They came in on time and on budget and we have used them for 5 of our office spaces.

Ben – London

I have to say from Nick, through your processing/ordering and invoicing to the delivery and install your service has been second to none and I will thoroughly recommend you.

Sylvia – Cheadle

You are all absolute superstars.

Thank you so very much for all your help with this. I will be coming back to you with any future orders for furniture.

And I will be recommending you to anyone I can 🙂

Tara – Manchester

The installation yesterday went very well.

Your guys were very professional and coming up with suggestions etc. Just thought i would pass on the good feedback 🙂

Laura – Eccles

I just wanted to say a huge thanks for helping with the office move and furniture, we are all moved in now and the office looks great.

Ryan – London